Hanes Distribution

Hanes Distribution / Contact Us

Get in
Touch.

Whether you're a builder, developer, retailer, or homeowner β€” we're here to help. Products, accounts, tender support, compliance documentation, tracking, or finance β€” our team responds within 1 business day.

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Products & Pricing
Quotes, specs, catalogues
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Tender Support
Compliance docs, locked pricing
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Accounts & Trade
Open account, trade credit
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Delivery & Logistics
Tracking, dispatch, ETA
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Finance
Renovation, construction, trade

Send a Message

We'll Be in Touch
Within 1 Business Day.

For enquiries about products, distribution, accounts, tender support, or general information β€” complete the form below and our team will respond promptly.

By submitting this form you agree to be contacted by the Hanes Distribution team regarding your enquiry. We do not share your information with third parties.

Our Locations

Two Offices.
One Team.

Head Office & Warehouse β€” New Zealand
Christchurch, NZHornby
Facility
Address93 Main South Road, Hornby, Christchurch, Canterbury, New Zealand
EmailEnquire@hanesdistribution.co.nz
FacilityWarehousing, staging, dispatch, inventory management, and direct-to-site delivery coordination for NZ nationwide
How to Find UsLocated in Hornby's industrial precinct β€” easy motorway access from SH1. Ample on-site parking. Courier and freight deliveries accepted.
Business HoursMonday – Friday, 8:00am – 5:00pm NZT. Closed weekends and NZ public holidays.
πŸ“ 93 Main South Road, Hornby, ChristchurchOpen in Maps β†’
Coordination Office β€” Asia Pacific
Hong KongWorld Trust
Tower
AddressSuite C / Level 7 & 19, World Trust Tower, 50 Stanley Street, Central, Hong Kong
EmailEnquire@hanesdistribution.co.nz
RoleManufacturer coordination, quality oversight, freight management, compliance documentation β€” bridging global supply to NZ delivery across Asia-Pacific
RegionCoordinating supply across mainland China, Hong Kong, Southeast Asia, and international freight routes to New Zealand
Time ZoneHKT (UTC+8) β€” 5 hours behind NZT in summer, 4 hours in winter. For time-sensitive freight matters, email is monitored across both offices.
πŸ“ World Trust Tower, 50 Stanley Street, Central HKOpen in Maps β†’

How We Can Help

Whatever You Need β€”
We're the Right Call.

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Product Specification & Quotes
Need a quote for windows, plywood, insulation, plasterboard, or a full interior fit-out? Our team prepares detailed, itemised quotations with compliance documentation for every product category we supply.
View Our Brands β†’
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Tender Support & Documentation
Preparing a tender submission and need compliant, specified products with locked pricing? Our tender support team prepares full compliance packs β€” CodeMark, BRANZ, BenchMark, test reports β€” ready for consent authorities.
Tender Support β†’
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Delivery & Logistics
Tracking your order, arranging a delivery window, changing a dispatch address, or confirming site access requirements? Our logistics coordinator handles all delivery coordination β€” nationwide, staged to your programme.
Track an Order β†’
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Open a Trade Account
Builders, developers, retailers, and residential clients can apply for a Hanes Distribution account for access to commercial pricing, priority stock, staged supply, and compliance documentation on request.
Apply for Account β†’
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Finance Assistance
Building new? Renovating? Running a retail business? Our finance team helps prepare quotations, scope of works, and supporting documentation for renovation loans, construction finance, and merchant credit applications.
Finance Options β†’
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Market Intelligence & Insights
Geopolitics affecting your supply chain? Want to understand freight rate trends, NZ consent data, or material price movements? Our insights page is updated regularly β€” and our team can brief you directly on what matters for your project.
View Insights β†’
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Business Day Response
All general enquiries responded to within 1 NZ business day
<4hrs
Urgent Logistics
Tracking, delivery, and in-transit queries responded to within 4 business hours
48hrs
Formal Quotation
Full itemised product quotations prepared within 2 business days of enquiry
100%
Every Enquiry Actioned
Every message is read and actioned by a real member of our team
Manufacturing
Certified Manufacturing
Global freight
Global Freight Network
Site delivery
Direct-to-Site Delivery

Common Questions

Before You
Get in Touch.

Quick answers to common questions before you reach out.

How quickly can you supply building materials?
For products held in stock at our Hornby warehouse, dispatch can occur within 1–5 business days from order confirmation. For import orders, lead times are typically 10–12 weeks from order placement to delivery, depending on the product and current freight conditions. Talk to us early β€” we can often advise on stock availability for faster supply.
Do you supply to homeowners or just trade?
Yes β€” we supply to everyone. Builders, developers, retailers, and homeowners can all apply for a Hanes Distribution account and access our products. Trade account holders receive commercial pricing. Homeowners and residential clients can also access products through our BargainHub interior fit-out service for complete home packages starting from $40,000.
Do you deliver nationally across New Zealand?
Yes β€” we deliver nationwide from our Hornby facility. South Island deliveries are coordinated directly. North Island deliveries are managed via our freight partner network. Staged and phased delivery to match your build programme is available for project-based clients. Contact us with your project address and we'll confirm delivery options and costs.
Can you provide compliance documentation for building consents?
Yes β€” compliance documentation is available for all Hanes Distribution products. This includes CodeMark certificates, BRANZ appraisals, BenchMark certifications, AS/NZS test reports, engineer certificates, and installation guides. These documents are accepted by NZ Building Consent Authorities. Request a compliance pack when you enquire about any product.
Can I get a quote for a full project or tender?
Absolutely. Our tender support team specialises in preparing full material quotations, compliance documentation packs, and locked tender pricing for builders, developers, and commercial teams submitting to tenders. Send us your tender documents, specification list, or BOQ and we'll prepare a structured response within 48 hours.
How do I track my order?
Use our tracking page at /tracking and enter your Hanes reference number, order number, or Bill of Lading number. You can also track your container directly via the carrier's website (Maersk, MSC, CMA CGM) using your B/L number. For urgent tracking queries, email Enquire@hanesdistribution.co.nz with your reference number β€” we respond within 4 business hours.
Are you able to assist with finance for a renovation or new build?
Yes β€” our finance team can help prepare the quotations, scope of works, and supporting documentation your lender needs for renovation loan applications, construction finance drawdowns, or merchant credit applications. We don't provide financial advice but we understand what lenders require and we make it easy to present a complete, credible application.
Where are you located and can I visit?
Our head office and warehouse is at 93 Main South Road, Hornby, Christchurch. We welcome client visits by appointment. If you'd like to discuss a project in person, arrange a warehouse tour, or discuss your supply requirements face to face β€” contact us to arrange a time. We're open Monday to Friday, 8:00am – 5:00pm NZT.

Latest Updates

News & Market
Developments.

View All β†’
Global Shipping
Global Shipping
27 March 2026
Global Shipping & Geopolitics
Red Sea disruptions, US–China tariffs, and freight volatility β€” what's happening globally and exactly what it means for NZ builders and developers.
Read Article β†’
Warehousing
Supply Chain
27 March 2026
Warehousing & Supply Chain
How organised stockholding and coordinated dispatch from Hornby keep Canterbury and nationwide construction projects on schedule.
Read Article β†’
NZ Ports
NZ Freight
27 March 2026
NZ Ports & Freight Update
Lyttelton port operations and what South Island homeowners, builders, and developers need to know about current freight timelines.
Read Article β†’

Stay Updated

Industry Intelligence
Direct to Your Inbox.

Freight rates, NZ construction data, compliance updates, material prices, and supply chain intelligence β€” for builders, developers, retailers, and procurement teams.