Hanes Distribution

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We'll Be in Touch
Within 1 Business Day.

For enquiries about products, distribution, accounts, tender support, or general information — complete the form below and our team will respond promptly.

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By submitting this form you agree to be contacted by the Hanes Distribution team regarding your enquiry. We do not share your information with third parties.

What to Include in Your Enquiry

Products & Quotes

Product category, quantity required, project location, and delivery timeline. We'll respond with a formal quotation.

Tender Support

Attach your tender documents, BOQ, or specification list. We prepare compliance documentation and locked tender pricing.

Tracking & Deliveries

Include your Hanes reference number, order number, or Bill of Lading. We'll provide a full status update within hours.

Account Enquiries

Business name, trading history, and the type of account you're applying for (Developer, Retail, or Residential).

Our Locations

Two Offices.
One Team.

Head Office & Warehouse — New Zealand

Christchurch, NZHornby
Facility

Address93 Main South Road, Hornby, Christchurch, Canterbury, New Zealand

EmailEnquire@hanesdistribution.co.nz

FacilityWarehousing, staging, dispatch, inventory management, and direct-to-site delivery coordination for NZ nationwide

How to Find UsLocated in Hornby's industrial precinct — easy motorway access from SH1. Ample on-site parking. Courier and freight deliveries accepted.

Business HoursMonday – Friday, 8:00am – 5:00pm NZT. Closed weekends and NZ public holidays.

📍 93 Main South Road, Hornby, ChristchurchOpen in Maps →

Coordination Office — Asia Pacific

Hong KongWorld Trust
Tower

AddressSuite C / Level 7 & 19, World Trust Tower, 50 Stanley Street, Central, Hong Kong

EmailEnquire@hanesdistribution.co.nz

RoleManufacturer coordination, quality oversight, freight management, compliance documentation — bridging global supply to NZ delivery across Asia-Pacific

RegionCoordinating supply across mainland China, Hong Kong, Southeast Asia, and international freight routes to New Zealand

Time ZoneHKT (UTC+8) — 5 hours behind NZT in summer, 4 hours in winter. For time-sensitive freight matters, email is monitored across both offices.

📍 World Trust Tower, 50 Stanley Street, Central HKOpen in Maps →

How We Can Help

Whatever You Need —
We're the Right Call.

📐

Product Specification & Quotes

Need a quote for windows, plywood, insulation, plasterboard, or a full interior fit-out? Our team prepares detailed, itemised quotations with compliance documentation for every product category we supply.

View Our Brands →

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Tender Support & Documentation

Preparing a tender submission and need compliant, specified products with locked pricing? Our tender support team prepares full compliance packs — CodeMark, BRANZ, BenchMark, test reports — ready for consent authorities.

Tender Support →

📦

Delivery & Logistics

Tracking your order, arranging a delivery window, changing a dispatch address, or confirming site access requirements? Our logistics coordinator handles all delivery coordination — nationwide, staged to your programme.

Track an Order →

🤝

Open a Trade Account

Builders, developers, retailers, and residential clients can apply for a Hanes Distribution account for access to commercial pricing, priority stock, staged supply, and compliance documentation on request.

Apply for Account →

💰

Finance Assistance

Building new? Renovating? Running a retail business? Our finance team helps prepare quotations, scope of works, and supporting documentation for renovation loans, construction finance, and merchant credit applications.

Finance Options →

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Market Intelligence & Insights

Geopolitics affecting your supply chain? Want to understand freight rate trends, NZ consent data, or material price movements? Our insights page is updated regularly — and our team can brief you directly on what matters for your project.

View Insights →

Common Questions

Before You
Get in Touch.

Quick answers to common questions before you reach out.

How quickly can you supply building materials?

For products held in stock at our Hornby warehouse, dispatch can occur within 1–5 business days from order confirmation. For import orders, lead times are typically 10–12 weeks from order placement to delivery, depending on the product and current freight conditions. Talk to us early — we can often advise on stock availability for faster supply.

Do you supply to homeowners or just trade?

Yes — we supply to everyone. Builders, developers, retailers, and homeowners can all apply for a Hanes Distribution account and access our products. Trade account holders receive commercial pricing. Homeowners and residential clients can also access products through our BargainHub interior fit-out service for complete home packages starting from $40,000.

Do you deliver nationally across New Zealand?

Yes — we deliver nationwide from our Hornby facility. South Island deliveries are coordinated directly. North Island deliveries are managed via our freight partner network. Staged and phased delivery to match your build programme is available for project-based clients. Contact us with your project address and we'll confirm delivery options and costs.

Can you provide compliance documentation for building consents?

Yes — compliance documentation is available for all Hanes Distribution products. This includes CodeMark certificates, BRANZ appraisals, BenchMark certifications, AS/NZS test reports, engineer certificates, and installation guides. These documents are accepted by NZ Building Consent Authorities. Request a compliance pack when you enquire about any product.

Can I get a quote for a full project or tender?

Absolutely. Our tender support team specialises in preparing full material quotations, compliance documentation packs, and locked tender pricing for builders, developers, and commercial teams submitting to tenders. Send us your tender documents, specification list, or BOQ and we'll prepare a structured response within 48 hours.

How do I track my order?

Use our tracking page at /tracking and enter your Hanes reference number, order number, or Bill of Lading number. You can also track your container directly via the carrier's website (Maersk, MSC, CMA CGM) using your B/L number. For urgent tracking queries, email Enquire@hanesdistribution.co.nz with your reference number — we respond within 4 business hours.

Are you able to assist with finance for a renovation or new build?

Yes — our finance team can help prepare the quotations, scope of works, and supporting documentation your lender needs for renovation loan applications, construction finance drawdowns, or merchant credit applications. We don't provide financial advice but we understand what lenders require and we make it easy to present a complete, credible application.

Where are you located and can I visit?

Our head office and warehouse is at 93 Main South Road, Hornby, Christchurch. We welcome client visits by appointment. If you'd like to discuss a project in person, arrange a warehouse tour, or discuss your supply requirements face to face — contact us to arrange a time. We're open Monday to Friday, 8:00am – 5:00pm NZT.